Gullemig protects your privacy and this privacy policy explains how we collect and use your personal information.
What personal information do we collect and why do we collect it?
Purchases
We collect personal information in order to:
- Contact you with fabric suggestions when needed.
- Deliver products, including notification and contact regarding delivery.
- Handle payment and analysis of payment methods.
- Handle complaints.
Personal data collected upon purchase:
- Name
- Contact information
- Payment information
- Purchase information (eg which product has been ordered, request for color or other delivery address).
Legal reason:
Fulfillment of the purchase. This collection of your personal information is required to
for us to be able to fulfill our obligations under the purchase agreement. If the information is not provided, our
commitments can not be fulfilled and we are therefore forced to deny you the purchase.
Storage period:
Until the purchase has been completed (including delivery and payment) and for a period of 36 months
thereafter in order to be able to handle any complaints.
Customer service matters
We collect personal information in order to:
- Communicate about any customer service issues (by phone or in digital channels, including social media).
- Identify.
- Investigate any complaints and support matters (including technical support).
Personal data collected in customer service matters:
- Name.
- Social security number.
- Contact details (eg address, e-mail and telephone number).
- Your correspondence.
- Information about the time of purchase and any errors / complaints.
- Technical information about your equipment.
Legal reason:
Legitimate interest.
- The processing is necessary to satisfy our and your legitimate interest in handling customer service matters.
Storage period:Until the customer service case has been closed
What are cookies and how do we use them?
Cookies are small text files consisting of letters and numbers sent from our web server and
saved on your browser or device. At gullemig.se we use the following cookies:
1) Session cookies (a temporary cookie that expires when you close your browser or device).
2) Permanent cookies (cookies that remain on your computer until you delete them or they expire).
3) First-party cookies (cookies set by the website you visit).
4) Third-party cookies (cookies set by a third-party website, which are used by us in the first instance
hand for analyzes, e.g. Google Analytics.).
5) Similar techniques (techniques that store information in your browser or in your device in a way that
similar to cookies).
The cookies we use normally improve the services we offer. Some of our services need
cookies to work properly, while others improve the services for you. We use cookies for
comprehensive analytical information regarding your use of our services and to save functional
settings such as language and other tasks. We also use cookies to be able to target relevant
marketing to you.
How do you contact Gullemig with questions about data protection?
Email me at info@gullemig.se!
Gullemig AB
Postal address: Gotlandsgatan 66
116 65, Stockholm, Sweden
Organization no: 556940-4790
VAT registration number: SE556940479001